Professional Development Curriculum
StudentVoice Professional Development Curriculum webinars are now marked with equivalencies for:
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How to Use StudentVoice: Fundamentals
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- Monday, August 10, 2:00 – 3:00 pm Eastern
- Tuesday, August 11, 2:00 – 3:00 pm Eastern
- Wednesday, August 12, 2:00 – 3:00 pm Eastern
- Thursday, August 13, 2:00 – 3:00 pm Eastern
- Friday, August 14, 2:00 – 3:00 pm Eastern
- Thursday, September 3, 2:00 – 3:00 pm Eastern
- Tuesday, September 22, 2:00 – 3:00 pm Eastern
- Monday, October 5, 2:00 – 3:00 pm Eastern
- Thursday, October 15, 2:00 – 3:00 pm Eastern
- Friday, November 6, 2:00 – 3:00 pm Eastern
- Wednesday, November 18, 2:00 – 3:00 pm Eastern
- Tuesday, December 1, 2:00 – 3:00 pm Eastern
- Thursday, December 17, 2:00 – 3:00 pm Eastern
For new StudentVoice users! This beginner’s webinar will review how to use the StudentVoice Fundamentals features and support available to you: consultation, professional development, Community site, benchmarks, project administration & data collection, and reporting. We will also show you a live demo of the StudentVoice portal.
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How to Use StudentVoice: Reporting Site
- Monday, August 10, 3:00 – 3:30 pm Eastern
- Tuesday, August 11, 3:00 – 3:30 pm Eastern
- Wednesday, August 12, 3:00 – 3:30 pm Eastern
- Thursday, August 13, 3:00 – 3:30 pm Eastern
- Friday, August 14, 3:00 – 3:30 pm Eastern
- Thursday, September 3, 3:00 – 3:30 pm Eastern
- Tuesday, September 22, 3:00 – 3:30 pm Eastern
- Monday, October 5, 3:00 – 3:30 pm Eastern
- Thursday, October 15, 3:00 – 3:30 pm Eastern
- Friday, November 6, 3:00 – 3:30 pm Eastern
- Wednesday, November 18, 3:00 – 3:30 pm Eastern
- Tuesday, December 1, 3:00 – 3:30 pm Eastern
- Thursday, December 17, 3:00 – 3:30 pm Eastern
During this session we will provide step-by-step instructions on how to use the tools and functions available in the StudentVoice results site to review your data. Even if you haven’t collected data yet, it is helpful to know how you will use the data when you are still in the assessment planning stages. Participants will learn how to create and customize graphs, apply filters to view subsets of data, create saved views of data, export data, and more! This session will include a live demonstration of each of these tools via the StudentVoice website.
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How to Use StudentVoice: Apple Mobile Devices
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- Monday, August 3, 2:00 – 2:30 pm Eastern
- Monday, August 17, 2:00 – 2:30 pm Eastern
- Monday, August 24, 2:00 – 2:30 pm Eastern
- Monday, August 31, 2:00 – 2:30 pm Eastern
- Monday, September 14, 2:00 – 2:30 pm Eastern
- Monday, September 21, 2:00 – 2:30 pm Eastern*
- Monday, September 28, 2:00 – 2:30 pm Eastern
- Monday, October 19, 2:00 – 2:30 pm Eastern
- Monday, November 16, 2:00 – 2:30 pm Eastern
- Monday, December 14, 2:00 – 2:30 pm Eastern*
This 30-minute webinar is for those who are using or considering using the new Apple devices for mobile data collection via StudentVoice. We will review all of the details of setting up and using these devices.
* On each of these dates, the webinar will be followed by the
Mobile Data Collection webinar, which reviews best practice use of mobile data collection as a methodology.
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How to Use StudentVoice: Management
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- Thursday, August 6, 2:00 – 3:00 pm Eastern
- Wednesday, September 16, 2:00 – 3:00 pm Eastern
- Wednesday, November 4, 2:00 – 3:00 pm Eastern
- Monday, December 7, 2:00 – 3:00 pm Eastern
This webinar will outline how to use the Management tool. We will review the organization and set-up of the tool and then review the following: how to enter goals, objectives, outcome, etc.; how to connect these items with the overarching items they support; and how to make connections to projects and data that are in the StudentVoice site. *Please note that this webinar is geared toward campuses whose licenses include the Management program.
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How to Use StudentVoice: Benchmarking
- Thursday, December 3, 2:00 – 3:00 pm Eastern
- Wednesday, December 9, 2:00 – 3:00 pm Eastern
This webinar will review how to utilize the StudentVoice Benchmarking features to review your benchmark results. If you've recently participated in a StudentVoice benchmarking study, this is a must for you!
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Developing an Organizational Structure and Process for Assessment Planning
Facilitated by Jo Alexander, Pat Ketcham, & Rick DeBellis; Assessment Committee Members, Oregon State University
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- Thursday, October 22, 2:00 – 3:00 pm Eastern
This session will focus on organization structure and process that was used to develop a highly effective Assessment Council at Oregon State University. Participants attending this workshop will become familiar with a successful model of assessment in Student Affairs, develop strategies for implementing a comprehensive assessment program, explore various methods of engaging professionals in the process of assessment, and discuss the progression from service outcomes to learning outcomes.
Assessment 140 - Developing a Student Affairs Assessment Process
Content Standard 12: Politics of Assessment
About the presenters:
Patricia Ketcham, PhD, is the Associate Director, Health Promotion at Oregon State University, serves as the assessment coordinator for Student Health Services, represents SHS on the Student Affairs Assessment Council. Jo Alexander is a sign language interpreter and is the Program Manager for Deaf and Hard of Hearing Access Services at Oregon State University. She was a neophyte in assessment prior to joining the Division of Student Affairs Assessment Council at Oregon State University. Rick DeBellis Ed.M. is an Assistant Director in Department and Student Services for Extended Campus at Oregon State University. He has worked in Residence Life, Admissions, Orientation, and now with Online Learning Student Services. Rick also served as the National Orientation Directors Association Databank Editor from 2005-2009.
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CAS Basics: A Training in Implementing a Program Review
Facilitated by Patricia Carretta, Assistant Vice President, University Life, George Mason University
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- Tuesday, November 10, 2:00 – 3:00 pm Eastern
Integrating a program review using the CAS Standards and Guidelines into your comprehensive assessment plan can lead to improved practices and outcomes within student affairs programs and services, as well as greater impact on student learning. This session will take participants through the steps of conducting a CAS review.
Content Standard 9: Program Review and Evaluation
About the presenter:
Patricia Carretta serves on the Council for Advancement of Standards in Higher Education (CAS) executive committee and board of directors. She has presented at NASPA and ACPA on the CAS program review process and assessment of program and student learning outcomes. As Assistant Vice President for University Life at George Mason University, Pat's role includes coordination of the division's assessment initiatives.
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Key Performance Indicators
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- Wednesday, October 14, 2:00 – 3:00 pm Eastern
- Monday, November 23, 2:00 – 3:00 pm Eastern
This session will outline the benefits and best practices of an emerging assessment trend: the use of “key performance indicators,” “dashboard indicators,” or “balanced scorecards” in higher education. A demonstration of the brand new StudentVoice Performance Indicator functionality will illustrate how you can use StudentVoice to develop and measure performance indicators on your campus.
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Assessing New Students to Improve Retention and Student Success
- Tuesday, August 25, 2:00 – 3:00 pm Eastern
- Wednesday, September 9, 2:00 – 3:00 pm Eastern
Student retention has long been one of the most pressing issues facing higher education. After an overview of recent literature on student retention, the webinar will detail the StudentVoice assessment tools specifically targeted for new students, such as the New Student Orientation Benchmarking Study and Evaluating Academic Success Effectively (EASE) study.
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How to Write an Effective Learning Outcome Statement
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- Wednesday, August 19, 2:00 – 3:00 pm Eastern
- Thursday, October 1, 2:00 – 3:00 pm Eastern
During this webinar, participants will be exposed to the definition of learning outcomes assessment pieces as well as the difference between learning and program outcomes. We will outline the components of a learning outcome statement and how to use the 3 Ms to make each statement manageable, measureable, and meaningful. Lastly, we will review how to make connections between learning outcomes and big picture, overarching mission statements and goals.
Assessment 110 - Articulating Purpose and Mapping Activities
Content Standard 2: Articulating Learning and Development Outcomes
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Designing an Assessment Project: From Start to Finish
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- Friday, August 21, 2:00 – 3:00 pm Eastern
- Tuesday, October 6, 2:00 – 3:00 pm Eastern
Before conducting any assessment project, it is important to plan with purpose. This webinar is designed to help student affairs professionals understand the full cycle of assessment practice from start to finish. Within this topic, we will highlight the significance of beginning assessment projects with the end in mind to achieve better results and more useable data. At the conclusion of this webinar you will be able to use this information to begin or improve both individual projects and unit assessment plans.
Assessment 100 - Beginning Concepts and Overview of Process
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Selecting a Method
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- Thursday, August 27, 2:00 – 3:00 pm Eastern
- Tuesday, October 27, 2:00 – 3:00 pm Eastern
According to NASPA ASSESSMENT FRAMEWORK’s latest assessment publication, Assessment Reconsidered (2008), in order to ensure rigor in our assessments, we must select a method that responds to both question and context. This webinar will outline some assessment methods, discuss the strengths and weaknesses of each, and show you how to evaluate which is appropriate for your question and context. We will also review how StudentVoice can help you develop and administer these methods.
Assessment 200 - Overview of Methods and Basic Implementation Issues
Content Standard 3: Selection of Data Collection and Management Methods
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Survey Design and Questionnaire Writing Guidelines
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- Wednesday, September 2, 2:00 – 3:00 pm Eastern
- Thursday, November 5, 2:00 – 3:00 pm Eastern
This webinar will address both the process and content for designing and implementing survey methodology. We will discuss timeline, questionnaire construction, response formats, obtaining useable survey responses, and data collection strategies. The session is a good refresher for folks who already use survey methodology and a good introduction for those who want to get started, but don’t know where or how to begin.
Assessment 301 - Home Grown Surveys for Assessment
Content Standard 5: Surveys Used for Assessment Purposes
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Addressing Survey Fatigue: Response Rates, Sampling, and Other Things to Consider
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- Friday, September 11, 2:00 – 3:00 pm Eastern
- Thursday, November 12, 2:00 – 3:00 pm Eastern
Survey fatigue is a growing concern of all educational practitioners. In this webinar, we will discuss the current issues campuses face regarding the issue of potential over-surveying of students. Strategies for addressing this issue will be presented, including methods to increase response rates, web survey best practices, and the use of incentives. Participants will learn about recent research in this area and take away ideas of how the implications from this research could affect the assessment culture on their campuses.
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Rubrics 101: A Tool to Assess Learning
Facilitated by Dr. Carrie Zelna, NC State University
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- Tuesday, September 15, 2:00 – 3:00 pm Eastern
Rubrics are an underutilized method of systematically measuring intended student learning outcomes associated with Student Affairs and Academic Support programs. This one hour session is perfect for those who recognize the value of rubrics but don’t know where to begin! We will give a basic introduction to rubrics and discuss how they can be used to measure student learning outcomes in a variety of settings.
Assessment 313 - Data Analysis Techniques: Rubrics
Content Standard 4: Assessment Instruments
About the presenter:
Carrie L. Zelna has a Ph. D. in Educational Research and Policy Analysis from North Carolina State University and a Master of Science degree in Counseling and Human Development from Radford University. Carrie has held positions in student affairs for the past twelve years including work with University Housing and the Office of Student Conduct. She is currently the Director of Student Affairs Research and Assessment at NC State University. In her roles as an assessment professional, Carrie has served as a consultant for assessing both curricular and co-curricular programs, and she currently serves as the NASPA Assessment, Evaluation, and Research Knowledge Community co-chair.
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Mobile Data Collection
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- Monday, September 21, 2:30 – 3:00 pm Eastern
- Monday, December 14, 2:30 – 3:00 pm Eastern
Mobile data collection is an extremely useful assessment tool. This brief (30 minute) webinar will outline how to use mobile devices as a methodology and provide examples from StudentVoice campuses. This is applicable to campuses using either of the mobile technologies (Palms or Apple devices). Please note the start time on this webinar is 2:30 pm, since it will follow the "How to Use StudentVoice: Apple Devices" webinar.
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Adding Focus Groups to Your Assessment Plan
Co-facilitated by Dr. Nathan Lindsay, UNC-Wilmington
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- Thursday, September 24, 2:00 – 3:00 pm Eastern
Focus groups provide an efficient method of gathering valuable qualitative data. The presenters will provide an overview of this methodology, including considerations such as sampling, question development, group facilitation, and analysis options. The session will focus specifically on how focus groups have been used for assessment in student affairs at the guest presenter's institution.
Assessment 305 - Interviews/Focus Groups in Assessment
Content Standard 6: Interviews and Focus Groups Used for Assessment Purposes
About the presenter:
Dr. Nathan K. Lindsay is the Director of Student Life Assessment at the University of North Carolina Wilmington. He completed his master’s in Instructional Technology at Indiana University and his Ph.D. in Higher Education Administration at the University of Michigan. His research interests include efforts to enhance the holistic development of students, the improvement of learning and teaching, the integration of technology into higher education contexts, and international/comparative issues in higher education. He currently serves on the Leadership Team of the NASPA Assessment, Evaluation, and Research Knowledge Community.
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Reporting Assessment Results
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- Wednesday, September 30, 2:00 – 3:00 pm Eastern
- Thursday, December 10, 2:00 – 3:00 pm Eastern
Collecting data is one of the steps in assessment, but not the final step. Once data is collected, analysis and reporting of data are necessary to receive the full benefits of assessment efforts. This webinar examines the strategies for effectively reporting assessment data including the importance of assessment planning to reporting results, various methods for reporting results, and techniques for proper use of charts, graphs, and tables.
Content Standard 11: Effective Reporting and Use of Results