Credible, Third-Party Analysis of Service Delivery

Assessment data provides the means to improve and enhance the programs and services provided to the campus community. It is also a necessity when bidding for institutional contracts. StudentVoice provides data collection tools and assessment resources for auxiliary services such as bookstores, facility planners, and dining services.

Auxiliary Service areas may access the full range of StudentVoice assessment resources including:

• Example assessment instruments
• Access to a team of Assessment Consultants to assist with assessment design
• Mobile data collection using PDAs for intercept studies
• Web based data collection tools
• Access to benchmarking data
• Online reporting and data analysis tools

Typical auxiliary service projects include:

• Quality and satisfaction studies
• Needs assessments
• Gap analysis
• Feasibility studies

StudentVoice Assessment Consultants can assist with advanced data analysis and report writing for an additional fee.