Is anyone doing assessment for the CALEA accreditation on their campuses? 

Part of their requirement is to survey "citizens" at least once every three years with respect to: "overall agency performance, overall competence of agency employees, citizens' perceptions of officers' attitudes and behavior, community concern over safety and security within the agency's service area, and citizens' recommendations and suggestions for improvement." 

I have found a few campuses that do this and several community surveys, but I'm open to more ideas. Thanks!